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A Provider You Can Refer to With Confidence

No-hassle referrals. Clear documentation. Quick turnaround across Sydney. You won't need to chase us.

We Know What You Need From a Provider

You need someone who answers the phone, shows up on time, sends documentation without being asked, and doesn't create problems you have to solve. That's what we do. We make your job easier — not harder.

Referring to Prestige Care Solutions Is Simple

Reliable staff. Clear communication. No chasing providers.

<24h
Response Time
9+
Years Experience
16
NDIS Support Classes
24/7
Support Available

What You Can Expect From Us

The operational details that matter most to coordinators, plan managers, and LACs.

Service Agreements Provided Upfront

Clear, compliant service agreements signed before supports begin. No ambiguity about scope, rates, or responsibilities.

NDIS Price Guide Rates

All supports delivered at current NDIS Price Guide rates. No inflated pricing, no hidden charges. Invoicing is accurate and timely.

Progress Notes Completed On Time

Shift notes submitted promptly after every session. You won't need to follow up or chase documentation.

Incident Reporting as Required

Any incidents are documented and reported in line with NDIS Practice Standards. You'll be informed immediately — not after the fact.

Insured & Compliant

Public liability and professional indemnity insurance held. All staff hold current NDIS Worker Check, WWCC, and National Police Check clearances.

NDIS Cancellation Policy Followed

We follow the NDIS cancellation terms as outlined in service agreements. Clear, fair, and consistent.

Why Coordinators & Referral Partners Trust Us

NDIS Registered Provider

Fully registered across Australia. Registration ID: 4-L3C2UTI.

9+ Years Industry Experience

Real experience across in-home, community, and complex care.

Complex & High Support Needs

Physical, psychosocial, and behavioural — we have the experience.

Multilingual Support Workers

Diverse team — we match participants with workers who speak their language.

Sydney-Wide Coverage

South West Sydney, The Hills, and all of Metropolitan Sydney.

Reliable & Consistent Staff

No no-shows. No last-minute cancellations. We turn up.

Fast Onboarding

We respond fast and onboard quickly. No unnecessary back-and-forth.

Clear Communication

You'll always know what's happening. We don't leave you guessing.

Professional Documentation

Progress notes done properly, on time. You won't need to chase us.

Participant-Focused Support

Everything starts with the participant. Their goals, their preferences, their pace.

Why Coordinators Refer to Us

No-show issues handled immediately

Fast onboarding

Clear progress notes

Comfortable with complex participants

Multilingual staff available

Sydney-wide coverage

How Referrals Start

1

Send Referral

Call, email, or use the online referral form.

2

We Contact Participant

We reach out within 24–48 hours.

3

Meet & Confirm

We meet the participant and confirm supports.

4

Service Agreement

Service agreement sent and signed.

5

Supports Begin

Reliable, consistent supports start on schedule.

We understand that the provider reflects on the coordinator. Our goal is to make your job easier, not harder.

Ready to Refer a Participant?

Contact us directly by phone, email, or use our online referral form. We'll confirm availability within 24 hours, discuss the participant's needs, and get supports started quickly.

To refer, include: Participant name, NDIS number, plan dates, support needs, and preferred schedule. We'll handle the rest.

0426 429 123 Email Us Submit a Referral Online

Frequently Asked Questions

Contact us by phone on 0426 429 123 or email info@prestigecaresolutions.com.au. You can also submit a referral through our online referral form. We respond to all referrals within 24 hours.

Yes. All progress notes are completed on time without exception. We provide service agreements upfront, incident reports as required, and regular updates to coordinators and families.

Yes. Our team has direct experience with physical disability, psychosocial conditions, autism spectrum, acquired brain injury, and participants requiring behaviour support plan implementation. We are comfortable with higher-complexity placements.

No. All supports are delivered at current NDIS Price Guide rates. We never charge above the price limit. Invoicing is accurate, itemised, and submitted promptly.

We cover all of Metropolitan Sydney with a focus on South West Sydney (Liverpool, Campbelltown, Fairfield, Bankstown), Parramatta, Blacktown, and the Hills District.